Privacy Policy

Who we are

Our website address is: stourporttown.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use contact forms to process bookings, or so that users can get in touch with us. By submitting contact forms, we will process the information you submit in order that we can reply to your message.

Cookies

You can find out all about how we use cookies on our cookie policy.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We bear no responsibility for the content of third-parties, nor how they use your data.

Analytics

We make use of analytics services to evaluate and improve our website’s performance, and to make sure it’s working properly for our users.

Who we share your data with

We don’t share personal data with third parties. User submitted content may be checked through an automated spam detecting service.

How long we retain your data

If you fill in a contact form, the information you submit is retained only as long as is necessary for the purpose it is gathered (mainly to respond to your enquiry), or one year, whichever is shorter.

If you submit content to the site, or leave a comment, the submission and its metadata may be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you filled in a contact form on this website, have an account on the site, submitted content or have left comments you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

User submitted content may be checked through an automated spam detection service.

Contact information

You can contact us using this website if you want to query anythign regarding this policy, or how it relates to your data.